Warranty Policy
Warranty Policy
Last updated: July 12, 2026
We want you to be satisfied for a long time – not just the day you open the package.
Consumer protection under Swedish law
According to the Consumer Purchases Act, you have the right to claim defects for up to 3 years from the date of purchase, as long as the defect is not due to normal wear and tear or inappropriate use.
What is covered
- Manufacturing or material defects
- The product does not match the description
- The product breaks during normal use within a reasonable time
What is not covered
- Damage from improper use
- Normal wear and tear (e.g., worn soles after long use)
- Damage after repair or modification by a third party
How to make a claim
- Email us at info@nordsula.com
- Provide your order number and briefly describe the defect
- Attach images showing the problem
We offer repair, replacement product, or refund depending on the situation.
Contact
Nordsula
Email: info@nordsula.com
Website: nordsula.com